Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase from Bluzaira. If you are not satisfied, we are here to help.

Return Window

You have 30 days from the date you received your item to request a return.

Eligibility

To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, in the original packaging with all tags attached.

Non-Returnable Items

• Final sale items
• Jewelry (for hygiene reasons)
• Gift cards

Return Costs

Customers are responsible for return shipping costs. Original shipping costs are non-refundable.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

How to Start a Return

To initiate a return, please contact us at support@bluzaira.com with your order number and reason for return.